Audience Feedback to November’s Heartstart Course

Heartstart Course Nov 15 9

Heartstart Course Nov 15 8

Dr Tom Donald, the Heartstart Instructor for the November 2015 Course, demonstrating how to respond to an unconscious casualty and performing CPR on a resuscitation dummy.

At the end of last week’s Heartstart Course, Tom handed out a Questionnaire to all the attendees. He asked them to fill it in “anonymously” and hand them in before leaving.

Their feedback is as follows:

Question:  How did you rate this session for:

  • Usefulness
  • Content/Relevance
  • Teaching
  • Overall

Marks 1 -10, 1 poor, 10 excellent

Results: All 15 attendees who completed the Questionnaire gave 10 for all 4 categories


Question Do you now feel more confident on the subjects taught tonight?

Yes, No, Unsure

Results: All 15 attendee’s answered: Yes


QuestionWhat were the Good Points?


  • “Very good presentation skills; good communication; very knowledgeable”
  • “Videos; Instructor; practical sessions; group trainer”
  • “Very practical; gave me confidence to have a go; great reminder”
  • “Videos; presentation; hands-on practice; group trainer – excellent; Q&A session”
  • “Excellent course; very relaxed delivery style and very knowledgeable; Tom obviously knows his stuff!”
  • “Really interesting and informative; clear and easy to understand”
  • “All of it!”
  • “The format of video then demonstrations; professional with a personal touch!”
  • “Very informative; great to have a medical professional instructing”
  • “Videos; practicing on the dummies; clear and very easy to understand instructions”
  • “All of it!; videos were useful; demonstrations were useful and good to practice downstairs; really clearly explained; lovely Instructor who also answered all my questions!”
  • “Simple, concise information; well delivered; very approachable Instructor”
  • “Succinct and good content; videos very good”
  • “Very well taught; clear information; fun learning experience”
  • “Format was excellent – video, then demo, then practice; all volunteers were very approachable and friendly; made you feel at ease”



Question: What could the Instructor improve on in the future?


  • “Nothing!”
  • “Nothing!”
  • “Should teach this to all school children”
  • “Maybe provide more questions”
  • No suggestions – I think Tom done good!”
  • “Nothing!”
  • “Nothing!”
  • “Nothing!”
  • “Nothing; absolutely brilliant!”
  • “Nothing!”
  • “Nothing!”
  • “Nothing!”
  • “A little less nervous at the beginning – no need for nerves!; a good and natural Instructor”
  • “Get the message out so more people know these courses are on; they are fantastic!”
  • “Excellent presentation but seemed a bit nervous; sure will improve with practice”



Question Any additional comments?


  • “Thanks!”
  • “None”
  • “None”
  • “None, except to say thank you!”
  • “Thanks for giving up all you time for a great course”
  • “Thank you – very useful!”
  • “I’ll recommend this course to everyone I know”
  • “Thank you!”
  • “Thank you!”
  • “Thank you for running the course, I have gone away from this much more confident”


Fantastic, positive audience feedback on our Heartstart Course, the Instructor and its content.  Many thanks to all the participants for their comments.

We look forward to many more Knutsford residents participating in our monthly Heartstart Courses